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Do I need a PayPal account to use the PayPal gateway ? You do not need a PayPal account to use PayPal as a payment gateway. Simply select the PayPal... How can I cancel my service(s) ? We take client satisfaction very seriously and will do everything we can to ensure that you have... How do I recover my client area password ? Client area passwords can be recovered by using the "Recover Password" link found at the bottom... How do I update my billing information ? Login to the client area. Locate the link labeled "Update your details". Under the "My... How do I upgrade or downgrade my hosting service(s) ? Upgrading or Downgrading a service that you have with us is very easy and takes a matter of... How long does it take to activate my account ? Most products are activated immediately after we receive confirmation of payment. If your order... I'm going to be away for a while, what do I do about invoices ? If you know you're going to be away when an invoice is upcoming, please add credit to your... My order was marked as fraud, help ! Hostrology.com uses a number of systems to ensure an order is legitimate in order to cut down on... What happens if I forget to (or am unable to) pay my invoice(s) ? At Hostrology.com we understand that for one reason or another, you might not be able to pay your... What is your payment and refund policy ? hostrology.com does not offer refunds on any of our services.  However we are commited to... Why has my account been suspended ? If you are recieving an "Account Suspended" page when trying to access your site, it could be...
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